Testimonials

Testimonials 2017-03-31T16:01:06+00:00

“Virginia really listened and understood what type of place I was trying to find for my husband.  She met Bill and was able to place him quickly and easily in the most well suited place for him.  Best room, good activities, good food and most important excellent care and kind staff. Bill has been happy there ever since.  Virginia has a great talent for finding the best situation for your loved one.  She was most kind and very helpful and efficient throughout the entire process.  I highly recommend her services which cost nothing at all!”

Christa V.

“Virginia–Your knowledge of various residential communities and your work in narrowing down the number of communities we visited for mom & dad was most useful, since Dad is so frail.  Thank you so much for your help!”

Sylvia O.

“We are grateful for the recommendation of Virginia’s services which we received from another senior-care administrator. After doing some behind the scenes work on her own, Virginia helped us quickly sort through a few assisted-living options for Mom; visit the sites and meet their administrators together with us.  She makes a practice of occasionally visiting the seniors whom she has placed, just to see how they are getting along and to assess the facility’s follow through.  A couple of those friendly visits meant a lot to my lonely mother, so much so that she periodically mentions “that ROSE lady.” Despite much patience and accommodation on the part of the facility which we selected for Mom, she was eventually evicted due to her life-long behavior problems. While our family was reeling from the shock, Virginia was out searching for a new housing option.  She knew I was too drained to go through a long search, so she wisely selected the one best option for me to do a meet and greet with a facility.  We had a couple bumpy months after moving Mom in, for the same reasons as before, but Virginia was available by phone and texting, to encourage me along.  I’m happy to report that with a lot of creativity and the right pharmaceuticals, Mom is finally at ease.  Whew!  Virginia is one of many invaluable people we have been blessed to meet along the way of this elder-care journey.  I am most grateful for her professional, kind service and I wholeheartedly recommend her.”

Linda K.

“I first came in contact with Virginia and ROSE two years ago when I was researching assisted living facilities for my 95 year old mother whom I was relocating to the San Diego area to be closer to me.  Prior to connecting with Virginia, I had been doing my own research on homes in my area and had personally investigated and visited more than a dozen potential facilities. I found the process overwhelming to say the least.  Although I had also been in contact with other larger placement agencies, Virginia stood out from the rest in her professionalism, accessibility and personal level of service.  She listened to my concerns and needs and related on a personal level.  She personally pre-toured each facility and accompanied us as we toured them as well.  It was this extra care that gave me the support and confidence to place my mom in a special home.  Virginia does her research and, as she did for us, can offer options that we may not have found on our own.  Her communication skills and follow up are exceptional.  This process can be overwhelming to any family member placing their loved one in assisted living but it is people like Virginia who can help.  I highly recommend Virginia and ROSE.”

Rose S.

“Thank you so much for all you’ve done in making this new “life” and home come true. I never could have done it without you and your never-ending encouragement, love, and beautiful character.”

Alecia P.

Residential Options for Seniors and the Elderly San Diego - Virginia Renker, CSA

“Virginia was a great find for me when trying to relocate my step mom. She was extremely organized, efficient and prompt.  She went with me patiently to each and every home that we thought would be fitting for my step mom. She spent so much of her time in helping me find the perfect independent living.  She very efficiently asked questions and took notes on each home we toured. She was there for me personally in helping all the stress, decision making, and meeting with my step mom in easing her anxiety. She made every step of this process go very smoothly. She is amazing.  I would recommend her to anyone that is having to be in this situation.”

Patty S.

“When I told her about my concerns for my aging mother, she immediately offered to come and speak with me and my husband about options. Her presentation was complete and extremely informative.   At that time, my mother was living alone with assistance from senior helpers and myself.  I could see that in the future I would need to find a place where she could be cared for on a full-time basis.  Virginia educated me on what options would be available (which was difficult since my mother had a dog!), gave me suggestions of places to visit, and set up appointments for me to see what might work for both my mother and our family.

I found an eldercare home which seemed perfect, but the time was not yet right to place my mother.  Over the next several months, my mother’s condition deteriorated, and I became more and more concerned.  Virginia kept in constant contact with me to make sure I knew she was always there to help.  She let me know when an availability was open so I could make a decision.

It was very hard for me to accept that it was time to place my mother in a home, but Virginia was always there to support me and my mother.  When I was at the home filling in paperwork, she was there.  When I was crying, she was there.  When my mother first moved in, she was there.  She visited my mother several times and was always checking in with me to see if everything was going well.  Virginia had found the perfect home for my mother.  My mother, and her dog, were very happy there and our family knew that she was safe and cared for.

My mother recently passed, and again Virginia was there for me.  I cannot thank her enough for her kindness, professionalism, and empathy.  When decisions are tough, and emotions are high, Virginia is there to support and encourage.  I cannot express how much I appreciate all she did for our family, and give her the highest recommendation I can.”

Annette W.

“I was so stressed after having Mom live with me and declining like she was.. But knew I had to have the perfect fit for Mom or I would not be able to place her in a home. Virginia knew exactly the perfect fit for Mom. Took me to a wonderful home that has beautiful gardens.. right up Mom’s alley as she loves  to work in the yard.. The caregivers are the very best! Mom is treated so very special there and loves it.”

Christie A.

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